Frequently Asked Questions
Everything you need to know about your endota experience.
How long will my order take to arrive?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days across Australia.
Are endota products cruelty-free?
Yes, we are committed to ethical beauty. All endota spa products are cruelty-free and never tested on animals.
Can I return a product if it is not suitable for my skin?
We offer a 30-day return policy for unused and unopened products. If you experience a skin reaction, please contact our support team for assistance.
Can I use my endota gift card online?
Absolutely. You can redeem your endota spa gift card at checkout by entering the gift card number and PIN.
Are your skincare ranges organic?
Our endota Organics range is COSMOS certified organic, ensuring the highest standards of ingredient purity and environmental sustainability.
How can I track my delivery?
Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your shipment's progress.